At Indefender, we prioritize the security of our clients' data and are committed to maintaining the highest standards of cybersecurity. Despite best efforts, security incidents can occur. This page outlines our structured response plan to address any potential security breaches swiftly and effectively, minimizing impact and ensuring transparency throughout the process.
What to Do if You Suspect a Breach?
1
Change Your Passwords
Update passwords for all potentially affected accounts, prioritizing your most sensitive accounts (e.g., email, banking).
2
Enable Multi-Factor Authentication (MFA)
If not already enabled, activate MFA on all accounts that offer this security feature.
3
Monitor Account Activity
Regularly review your accounts for any unauthorized activity.
4
Contact Us
Report the incident to our
security team at
(972) 426-7105 or chat with us.
Customer Success Stories
Our Breach Response Process
Notification of Affected Parties
We are committed to transparency and timely communication in the event of a breach. Our notification policy includes:
Who Will Be Notified
Any individual or organization whose data may have been compromised.
How We Notify
Email, phone calls, or direct mail based on contact preferences and the severity of the breach.save on travel time.
When We Notify
As soon as we have confirmed the breach and gathered the necessary information to provide a complete and accurate notification.
What We Include
We provide breach details, including affected data types, our response steps, and recommendations to safeguard your information.
Frequently Asked Questions (FAQs)
What should I do if I receive a breach notification from Indefender?
Follow the instructions provided in the notification. Change your passwords, enable MFA, and monitor your accounts for any suspicious activity.
Was my financial information compromised?
If your financial information was involved, we will specify this in our notification to you, along with additional steps to protect your accounts.
How does Indefender prevent breaches?
If your financial information was involved, we will specify this in our notification to you, along with additional steps to protect your accounts. We use state-of-the-art security measures, including advanced threat detection, continuous monitoring, and a dedicated security team to protect your data.
How can I protect my data?
Use strong, unique passwords, enable MFA, and avoid sharing sensitive information through insecure channels.
Preventive Measures You Can Take
We recommend the following best practices to enhance your personal and organizational data security.
Use Strong, Unique Passwords
Avoid common passwords and use a combination of letters, numbers, and symbols.
Enable Multi-Factor Authentication (MFA)
Add an extra layer of security to your accounts by enabling MFA wherever possible.
Be Cautious with Phishing Attempts
Do not click on suspicious links or download attachments from unknown senders.
Regularly Monitor Your Accounts
Check for any unauthorized activities or transactions and report them immediately.
Update Software Regularly
Keep your software and systems up-to-date with the latest security patches.
Backup and Off Site Replication
Create copies of data and storing them at a separate location to ensure data recovery and continuity.
Report Suspicious Activity!
If you have any questions or need to report a potential security incident, please reach out to us.
Use our incident report form to notify us of any suspicious activities or potential breaches.
1 (972) 426-7102
Frisco, TX 75034